Privacy Policy

Effective Date: 2024-12-31

At Quantum Reach Marketing, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or AI chatbot services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Includes your name, email address, phone number, and business details when you fill out forms or register for our services.
Technical Data:
Such as IP address, browser type, device information, and access times when you interact with our website.
Chat Data:
Information shared during interactions with our AI chatbots to provide accurate responses and improve our services.
Payment Information:
Details provided during transactions, such as billing addresses and payment methods. Note: Payment processing is managed by third-party providers, and we do not store credit card details.

2. How We Use Your Information

We use your data for the following purposes:

To provide and improve our AI chatbot services.
To communicate with you regarding inquiries, updates, and support.
To personalize user experiences on our website.
For billing and transaction purposes.
To analyze website performance and user trends.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers:
Third-party companies that help us deliver our services, such as hosting providers, payment processors, and analytics services.
Legal Authorities:
If required by law or to protect our rights and users’ safety.
Business Transfers:
In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new entity.

4. Data Security

We implement advanced security measures to protect your data from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and regular audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

Essential Cookies:
Necessary for the website’s functionality.
Analytical Cookies:
To gather insights into user behavior.
Marketing Cookies:
To deliver targeted advertisements.

6. Your Rights

As a user, you have the following rights regarding your data:

Access:
Request a copy of the personal data we hold about you.
Correction:
Update inaccurate or incomplete information.
Deletion:
Request the deletion of your data, subject to legal or contractual obligations.
Objection:
Opt-out of marketing communications or data processing for specific purposes.
To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our services after changes indicates your acceptance of the revised policy.